Storage Fee and Item Disposition Policies

K&K Bike Scooter Repair - Brisbane Branch
52 Bank St, West End QLD 4101
Call: 0433547171 for inquiries and questions
Storage Fee and Item Disposition Policies
Dear Valued Customer,

We are constantly striving to provide the highest quality of service and ensure that your belongings are repaired promptly and safely returned to you. However, we have encountered challenges with completed repair items not being picked up in a timely manner. This has led to storage difficulties, causing a shortage of space and affecting our ability to serve other customers efficiently.

To address this issue, we are introducing a few new policies aimed at ensuring fair and efficient service for everyone. We hope you understand these measures are necessary for the betterment of all our clients.

1. **Post-Repair Notification and Storage Fee Policy**: Once a repair is completed, we will notify you via text message. Starting from the day you receive this message, a storage fee of $20 per day will be charged if the item is not picked up. This fee is to cover space utilization and management costs.

2. **Disposition of Items After 2 Weeks**: If the repaired item is not collected within 2 weeks from the notification date, we will proceed to dispose of the item accordingly. This action is taken due to limited storage space and the necessity of managing unclaimed items efficiently. Rest assured, we will make multiple attempts to contact you during this period, sending several notifications to prevent this from happening.

We understand that our new policies may cause some inconvenience, but please know they are essential in providing a better service to all our customers. These policies will take effect starting from [Effective Date], so please take note.

By entrusting us with your repair needs, you agree to these terms. Should you have any questions or concerns, do not hesitate to contact us. We value your feedback and are always willing to find the best solutions for our customers.

Thank you.

[KNK BIKE SCOOTER REPAIR] [0433547171]

 

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